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Impressed with customer service

Started by tomstopper, February 23, 2013, 10:27:27 PM

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tomstopper

February 23, 2013, 10:27:27 PM
Today I called the Keurig company b/c our coffee machine would only brew 1/4 cup of the large size setting and was told that after an hour of trouble shooting it was no good. I was shocked when the person from customer service said they would send me a new one in 3-7 days. Mine was about 2 yrs old and the warranty was only good for a year. I was only calling for advice & was expecting to have to buy a new one and instead got the greatest customer service ever. WOW. I can't wait to have my favorite coffees again...

mossyoakpro

#1
February 23, 2013, 10:30:22 PM
Great news! I just bought a Keurig at Christmas time.....love that thing!

Sent from my 8 point bonus bird picture taking device

Phillippians 4:13
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