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Avian-X customer support
Avian-X customer support
Started by SD_smith, March 20, 2019, 06:51:31 PM
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SD_smith
Hero Member
Posts: 299
Location: Whitewood, SD
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Avian-X customer support
March 20, 2019, 06:51:31 PM
Very pleased with them today. Sent an email to them this morning to see if I could buy another one of their fake fans to go on my strutter. My last one I caught on a sharp edge an tore the fabric. They replied fairly quick and is sending one free of charge. I know the fan is cheap in comparison to the actual decoy body, but they didn't have to do that. They've been real cool about some duck decoy issues I had a while back as well.
PEte_A
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Posts: 293
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Re: Avian-X customer support
#1
March 20, 2019, 09:10:13 PM
Same experience for me. Have a breeder hen with a kinked neck. Sent them a message last weekend. They Got back to me Monday AM. New decoy at my door this eve.
Wigsplitter
2023 SITE SUPPORTER
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Posts: 485
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Re: Avian-X customer support
#2
March 20, 2019, 09:24:47 PM
They responded well to an issue I had last year with the top plug blowing out. Sent me a new one and asked if I would send the old one back so they could examine it. Really quick no hassle customer service!! That goes a long ways with me!!!
Gobble!
Limbhanger
Posts: 4,398
Raptor Killer
Location: Western Maryland
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Re: Avian-X customer support
#3
March 21, 2019, 08:56:00 AM
Clydetaylor1
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Posts: 323
Location: Nc
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Re: Avian-X customer support
#4
March 21, 2019, 11:39:34 AM
Nice to have good customer support.
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Avian-X customer support
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