I didn't know whether to cry or vomit. I was pulling my calls together for a hunt when I dropped my Moye Howard trumpet. It fell off a shelf and hit right on the edge of the camel bone mouthpiece breaking it in half. I was sick. I texted Moye, told him it was completely my fault and asked if he could fix it. He told me to box it up and send it to him.
I sit here, less than a week later, with a trumpet that looks brand new and sounds as good as it looks. Furthermore, Moye refused to accept any payment, even shipping. If you are in the market for a quality trumpet, I encourage you to give Moye a call. He is a good guy and shows unbelievable committment to his customers and his products.
Thanks you Moye for the quick repair and unbelievable customer service.
Customer service is an absolute necessity....
Very little of it anymore....
That's really good of him, nice to hear that
Awesome service for sure .. glad he was able to fix it ...
That's great to hear!!! Hats off to Moye!!