I must first say that I've never written a negative review on any product before. I ordered a Winchester SXP 20ga Turkey Hunter which is a beautiful little gun and picked it up yesterday . I assembled it and tried to pump the action and eventually I got it open, the button that allows it to open was really hard to push in. When I pushed the safety off and tried to pull the trigger to see how the pull was ..... nothing; It would move back but wouldn't snap . I took the trigger assembly out and everything looked OK as far as I could see ,sprayed One Shot cleaner / dry lube on it hoping it might help but it didn't. I have owned dozens of different firearms over the last 40 years and never have I had this type of problem before. I got in touch with Winchester and I will be shipping it back for service . It really sucks to buy a new gun and not even shoot it before you have to send it back for repairs.
that sucks big time
Tell them for all your trouble you want a trigger job done on the gun also..
Tell them you want a new gun.
tell them you want a refund, turkey season is now.
How long are you going to have to wait?
That's crazy. I have the 12 gauge version and it's been awesome so far. I hope they fix it quick for you
Semper Fidelis
Quote from: owlhoot on April 29, 2016, 08:42:30 AM
tell them you want a refund, turkey season is now.
How long are you going to have to wait?
I have no idea the guy didn't say and I didn't ask. I tried to control myself while I was speaking with him .
Quote from: wmn2 on April 29, 2016, 10:39:30 AM
That's crazy. I have the 12 gauge version and it's been awesome so far. I hope they fix it quick for you
Semper Fidelis
I looked online for reviews and the only negative one I saw was on YouTube with a problem similar to mine . Just my luck.
The only negative I found was the first run of axp's you could close the slide and the round would go off. Defective safety. They had a recall and fixed it though. Mine is very accurate and I love it. I'm a die hard Winchester shotgun shooter so I'm a little partial. I hope they get it fixed and you can enjoy it as much as I do mine.
(http://uploads.tapatalk-cdn.com/20160429/8f93948760867bb12f4bf7f69c18d8ba.jpg)
Semper Fidelis
Lemons happen see how they take care of the problem and that is how to judge.
Talked to Winchester on 5/13/16 about the service progress on my gun and was told that it should be sent back to me next week if the final checks go OK. I can't wait to see how it does!
:z-twocents:
Sad turn around time. I won't purchase a new Winchester anytime soon.
I had a problem with my stock on my SX3 and it took 4 months for them to send the replacement part. 4 months. While they keep turning out guns by the hundreds using the same part that is "back ordered"
Quote from: 357MAGNOLE on May 14, 2016, 08:19:21 PM
:z-twocents:
Sad turn around time. I won't purchase a new Winchester anytime soon.
I had a problem with my stock on my SX3 and it took 4 months for them to send the replacement part. 4 months. While they keep turning out guns by the hundreds using the same part that is "back ordered"
I had owned 2 Winchesters /USRA previously before a M70 & M1300 that were both good guns and that's the experience I went in with . But I probably won't ever buy another new Winchester either.
Quote from: 357MAGNOLE on May 14, 2016, 08:19:21 PM
:z-twocents:
Sad turn around time. I won't purchase a new Winchester anytime soon.
I had a problem with my stock on my SX3 and it took 4 months for them to send the replacement part. 4 months. While they keep turning out guns by the hundreds using the same part that is "back ordered"
That is definitely too long. While they continue to crank them out . That would really have ticked me off.
I was furious. The day I got the part in I sold the gun. Would not own a gun I 1) had a problem with less than 100 rounds in 2) can't get support for
Update: I got my gun back from Winchester on 5/19 and they fixed the initial problem but now the action will not stay closed with the barrel installed . It will open without the trigger being pulled by just moving the slide and not pushing the disconnector button . Oh and I can hit the side of the receiver with my hand and the action falls open. After a call to Winchester it's off to be serviced and I still haven't fired it yet.
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Quote from: dg7mm08 on May 29, 2016, 09:26:46 AM
Update: I got my gun back from Winchester on 5/19 and they fixed the initial problem but now the action will not stay closed with the barrel installed . It will open without the trigger being pulled by just moving the slide and not pushing the disconnector button . Oh and I can hit the side of the receiver with my hand and the action falls open. After a call to Winchester it's off to be serviced and I still haven't fired it yet.
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I don't understand why they would send you back a gun that still doesn't work correctly, the gunsmith who worked on it must have recognized it still wasn't fixed correctly, but yet they sent it back to you?! I'd be pissed.
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I would be asking for a new gun, that's for sure or my money back, i would never feel safe with that gun anyway if it was fixed.
Quote from: Greg Massey on May 29, 2016, 11:07:09 AM
I would be asking for a new gun, that's for sure or my money back, i would never feel safe with that gun anyway if it was fixed.
Agree completely, I would never feel safe using that gun. I would demand a new replacement.
Demand new gun
Still waiting on Winchester
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You gotta be kidding...I would not stop until they sent me a new gun.
Gods of Thunder
2015 Old Gobbler contest Champions
agree, new gun or money back...not taking the gun back.. for safety reasons..
I just called Winchester today and they're going to be sending me a new gun!
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Awesome. Good luck with it.
All The Way!
x2
I had considered one of these guns not long ago. Started looking at reviews. Seems most are obviously for the 12ga but no matter. After seeing what I'd seen the decision was to simply wait it out and just get another gun. It's a shame as I love the Winchester shotguns of old. These however are not the same guns. These guns are made in Turkey. Kind of hard to call them Winchester. They moved production to Japan and managed to pump out some amazing stuff. This line of guns however are made in another country yet and suffice it to say, QC is lacking. I think I'll be holding off.
Quote from: wvmntnhick on July 05, 2016, 09:45:31 AM
I had considered one of these guns not long ago. Started looking at reviews. Seems most are obviously for the 12ga but no matter. After seeing what I'd seen the decision was to simply wait it out and just get another gun. It's a shame as I love the Winchester shotguns of old. These however are not the same guns. These guns are made in Turkey. Kind of hard to call them Winchester. They moved production to Japan and managed to pump out some amazing stuff. This line of guns however are made in another country yet and suffice it to say, QC is lacking. I think I'll be holding off.
Based on what on my personal experience I don't blame you. UPS and Winchester service Department have had possession of the gun . I got it the last week of April and have not fired it .
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Sir,
Sorry for the troubles with your shotgun...
I've read reviews, mixed of +/- , so I held off on buying a Winchester..
Your issues & treatment steered me to buy a Weatherby SC459.
Best wishes with your new shotgun...
Quote from: 357MAGNOLE on May 14, 2016, 08:19:21 PM
:z-twocents:
Sad turn around time. I won't purchase a new Winchester anytime soon.
The big thing that all must realize here is that these guns aren't technically Winchester guns. I get it, it's got their name on it so they're held accountable. However, like everything else, they've just farmed out the jobs to another country to increase their profit margin. I can't blame them for that one bit because if the money's not coming in, the lights don't stay on. Lots of the guns manufactured in Turkey are fine. Good guns actually. Not necessarily the best for fit and finish but good guns that perform as they should. Winchester just happened to get paired up with the wrong department on this one. Their other products are fine. It just happens to be this particular line.